Today got audited by my senior and was told that I am soft spoken, no eye contact, and no smile at all to a patient. I am very sian already when I heard those words, these actions are hard to be done because patients will say “why are you shouting at me I am not deaf!” or “why you keep smiling? are you crazy?” or even things like “You are rude cos you keep staring at me!”. What can I do to provide so many things to someone who keeps complaining. I am sian of all these and I decided to quit, not going to do this sian job already. What ever help I do for one patient was not even appreciated by them and in the end what I get in return is their “complaints”! What wrong did I do!? I going to switch to job that I Will not face them anymore and get my pay, den live my normal life. I not going to face those pressure and sianness anymore. I get enough of all these!
End of my frustration.